🎉 Frequently Asked Questions (FAQs)
📦 Ordering & Payment
How do I place an order?
Simply browse our collection, add your favorite items to your cart, and checkout securely. Once your order is placed, you'll receive a confirmation email.
What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, AMEX), PayPal, and Buy Now, Pay Later options like Klarna (if applicable).
Can I modify or cancel my order after placing it?
We process orders quickly! If you need to make changes, please email us at orders@festivefunco.com within 6 hours of placing your order. After that, we may not be able to adjust it.
🚚 Shipping & Delivery
How long does shipping take?
Orders are processed within 2 business days, and shipping times depend on your location and chosen shipping method.
📦 Shipping Times: Varies upon on the delivery destination
💡 Please note that shipping times may vary due to carrier delays beyond our control.
How much does shipping cost?
Shipping rates are calculated at checkout based on your location. We also offer free shipping on orders over $50!
Do you offer local pickup or delivery?
Not at this time.
Do you ship internationally?
Currently, we do not offer international shipping. If you’re outside the U.S., please contact us for shipping inquiries.
🔄 Returns & Refunds
What is your return policy?
We accept returns within 30 days of delivery for unused, unopened items in original packaging. Read our full Returns & Refund Policy here.
How do I request a return?
Email us at support@festivefunco.com with your order number and reason for return. We’ll provide return instructions.
Do you offer refunds?
Yes! Refunds are processed within 7-14 business days after we receive your return. Shipping fees are non-refundable.
What if my item arrives damaged or incorrect?
Please email clear photos of the damaged or incorrect item to support@festivefunco.com within 3 days, and we’ll send a replacement or issue a refund.
🎈 Product & Custom Orders
Do you offer custom or personalized party supplies?
Not at this time.
How do I know if a product is in stock?
If an item is available for purchase, it is in stock.
🎁 Discounts & Promotions
Do you offer discounts or promo codes?
Yes! Sign up for our VIP email list to receive exclusive discounts, early access to sales, and special offers.
Do you offer bulk or wholesale discounts?
Yes! We offer special pricing for bulk orders. Please email info@festivefunco.com for a quote.
Got questions? We’ve got answers
📩 Contact Us
If you have any other questions, feel free to reach out!
📧 Email: info@festivefunco.com
📲 Social Media:
- https://www.instagram.com/festivefunco/
- https://www.facebook.com/profile.php?id=61572161637084
- http://www.pinterest.com/festivefunco
📌 Thank you for shopping with Festive Fun Co. – we appreciate your support! 🎉